Patient Access Site Director II- Dartmouth Hitchcock
Company: Conifer Revenue Cycle Solutions
Location: Lebanon
Posted on: February 7, 2026
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Job Description:
JOB SUMMARY Manage the daily operations of a Patient Access
department to effectively implement process improvements and ensure
the safe, timely, accurate processes of patients through the
Patient Access flow. ESSENTIAL DUTIES AND RESPONSIBILITIES Include
the following. Others may be assigned. Implement process
improvement initiatives as directed and needed to achieve both
Conifer and Client goals. Continuously focused on meeting metrics
and proactively identifying areas of opportunity by working
collaboratively, professionally and fostering positive
relationships with both internal and external peers. Develop and
implement action plans as identified. Actively practice budget/cost
management. Understand and be able to speak to all aspects of
Patient Access, from technology, processes and regulations.
Consistently manages staffing activities in areas of
responsibility. This includes documentation and identification of
needs, selection of staff, wage/salary activities, orientation and
training. Grow/Mentor supervisors and ensure staff engagement and
commitment to strategy, mission and goals. Communicate proactively
and positively with direct supervisor to ensure personal growth in
knowledge and skill set. Work positively with Client Services to
ensure that client needs/concerns/requests in relation to Patient
Access are being addressed proactively and in a way which does not
negatively impact efficiencies or operational flows established.
Effectively and proactively communicate and address issues that may
be impeding performance, including technology or processes.
FINANCIAL RESPONSIBILITY/SCOPE (Specify Revenue/Budget/Expense):
Varies based on hospital size, volume and payor mix. Bed size: 300
OR Points of Entry: 8 (clinic/satellite is 1 POE) OR Number of
facilities: 2-3 mid-sized hospitals or multi-site] AND $200M in Net
Patient Revenue SUPERVISORY RESPONSIBILITIES This position carries
out supervisory responsibilities in accordance with guidelines,
policies and procedures and applicable laws. Supervisory
responsibilities include interviewing, hiring, and training
employees; planning, assigning and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems. Direct Reports (titles) Manager
or Supervisors, Patient Access Indirect Reports (titles) Rep, PA
I-IV; Rep, PA Scheduler KNOWLEDGE, SKILLS, ABILITIES To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Excellent
interpersonal and organizational skills Demonstrated leadership and
management abilities Ability to manage a budget Proficiency in
Regulatory requirements Thorough knowledge of Insurance Ability to
Delegate successfully Conifer requires its candidates, as
applicable and as permitted by law, to obtain and provide
confirmation of all required vaccinations and screenings prior to
the start of employment. This may include, but is not limited to,
the COVID-19 vaccination, influenza vaccination, and/or any future
required vaccines and screenings. EDUCATION / EXPERIENCE Include
minimum education, technical training, and/or experience required
to perform the job. Bachelor's Degree preferred Three (3) to five
(5) years Management in a Revenue Cycle, Business Services, or
Acute Health Care environment preferred. Extensive knowledge of
Patient Access desired Certified Healthcare Access Manager (CHAM)
preferred PHYSICAL DEMANDS The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Must be able to
work in sitting position, use computer and answer telephone Ability
to travel Includes ability to walk through hospital-based
departments across broad campus settings, including Emergency
Department environments WORK ENVIRONMENT The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Office Work Environment Hospital Work Environment OTHER
Approximately 25% travel may be required As a part of the Tenet and
Catholic Health Initiatives family, Conifer Health brings 30 years
of healthcare industry expertise to clients in more than 135 local
regions nationwide. We help our clients strengthen their financial
and clinical performance, serve their communities, and succeed at
the business of healthcare. Conifer Health helps organizations
transition from volume to value-based care, enhance the consumer
and patient healthcare experience and improve quality, cost, and
access to healthcare. Are you ready to be part of our solutions?
Welcome to the company that gives you the resources and incentives
to redefine healthcare services, with a competitive benefits
package and leadership to take your career to the next step!
Keywords: Conifer Revenue Cycle Solutions, Woonsocket , Patient Access Site Director II- Dartmouth Hitchcock, Healthcare , Lebanon, Rhode Island
