Desktop Support (on-site)
Company: Creative Financial Staffing
Location: New Town
Posted on: July 7, 2025
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Job Description:
Why take a position as a Desktop Support Technician at the MFA?
Our client is a globally recognized, stable, and inspiring cultural
institution headquartered in Boston Known for fostering a
collaborative environment and investing in its employees' growth,
the company offers an unparalleled opportunity to expand your IT
career This is a critical on-site position within a dynamic team,
requiring five days a week in the office You'll receive a
competitive starting salary, comprehensive health benefits,
generous vacation and retirement plans, and excellent commuting
subsidies What does the Desktop Support Technician do? Provide
advanced, hands-on support and troubleshooting for all IT hardware
and software, including PCs, Macs as well as some industry specific
technology Actively manage help desk calls, prioritizing and
resolving end-user requests, particularly focusing on in-person
break-fix issues Implement and manage device fleets using modern
tools like Microsoft Intune and SCCM, ensuring systems are imaged,
updated, and secured Support Microsoft 365 applications,
network/VPN access, and antivirus/antimalware solutions Collaborate
with various IT subgroups (Networking, Applications, A/V) and
participate in diverse IT projects (e.g., OS upgrades, cloud
migrations, new system deployments) What are the requirements for a
Desktop Support Technician? 3-5 years of experience providing Tier
2 IT support in a corporate Windows and macOS environment Proven
expertise with Microsoft 365, Intune, and endpoint security best
practices Strong experience supporting PC/Mac hardware, printers,
and mobile devices Exceptional communication and customer service
skills, with a strong ability to interact effectively and patiently
with a diverse range of end users both in-person and remote
CFSMAYR2025 INMAY2025 CBMAY2025 ZRCFSTECH LI-MH3
Keywords: Creative Financial Staffing, Woonsocket , Desktop Support (on-site), IT / Software / Systems , New Town, Rhode Island
