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Executive Advisor, Solution Management

Company: CVS Health
Location: Woonsocket
Posted on: June 9, 2021

Job Description:

Job Description

CVS Health is looking for a strong leader with experience driving large scale technology programs at the enterprise level. As part of the Enterprise Modernization group, you are a high-performing solution manager focused on enterprise solutions that meet the dual mandate of improving customer & colleague experience while improving efficiency/reducing operating costs.

Solution Management plays a similar role to Product Management for large solutions, placing greater focus on capabilities instead of features. Solution Management, Solution Train Engineers, and Solution Architect/Engineering are part of a trio that shares much of the responsibility for the success of a Solution Train.

This role combines strategic thinking - about industry trends, firm-specific initiatives and relevant technology - with understanding and experience of solution management. The Executive Advisor, Solution Management will support enterprise solutions for the Virtual Assistant (VA) at the business unit level.

You will interact with a wide range of key stakeholders and business unit partners. This will include business segment leadership, portfolio management, IT Operations and Infrastructure, Architecture, and external vendors, among others.

Required Qualifications

7+ years of leadership experience managing high-performing teams delivering large, complex programs

7+ years of solution management experience in a large, matrixed enterprise; strong organizational and facilitation skills driving measurable, time-boxed outcomes

3+ years of practical experience in product management & product strategy, ideally with a focus on consumer-facing technology products

3+ years of practical experience delivering software using the Scaled Agile (SAFe) framework, particularly in large solution environment

Excellent relationship-building skills and proven ability to work collaboratively through various lines of business and functional areas, promoting a culture of proactive teamwork

Preferred Qualifications

3+ years of experience in contact center operations and/or technology

Former consultant with practical experience in both strategic & implementation engagements

Consumer driven and has experience testing concepts and solutions with consumers before building

Knowledge of business, technology and management principles involved in strategic planning and organizational change.

Should have a high degree of comfort speaking with internal and external stakeholders

Analytical mindset with proven experience using data and data-driven insights to support decisions and ability to represent them visually to all levels of an organization

Education

Bachelor's degree required

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Keywords: CVS Health, Woonsocket , Executive Advisor, Solution Management, Other , Woonsocket, Rhode Island

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